Website Terms & Conditions

1. About Shipext

This website is operated by:

Shipext Limited
Registered Office: Unit 4, Primrose Hill Trading Estate, Netherton, Dudley, DY2 9SA
Website: www.shipext.com
Email: info@shipext.com

Shipext provides warehousing, e-commerce fulfillment, logistics, Amazon FBA preparation, shipping support, returns processing and related services.

2. Purpose of This Website

The information provided on this website is intended to provide general information about Shipext and the services we may offer.

Website content does not constitute a binding offer, guarantee or contractual commitment unless expressly confirmed by Shipext in writing.

3. Our Services

Services displayed on the website may include, without limitation:

• Warehousing and storage
• Goods receiving
• Inventory handling
• Pick and pack
• E-commerce fulfillment
• Packaging
• Amazon FBA preparation
• Shipping and carrier handling
• Returns processing
• Pallet and bulk handling
• Additional logistics services

Service availability may depend on product type, volume, dimensions, weight, destination, warehouse capacity, carrier availability, legal requirements and other operational factors.

We reserve the right to refuse or restrict services where reasonably necessary.

4. Quotations and Pricing

Pricing displayed or discussed through the website, where applicable, is for general information unless expressly stated otherwise.

Because logistics requirements vary between businesses, Shipext may provide customised quotations based on factors including:

• Order volume
• Product dimensions and weight
• SKU count
• Storage requirements
• Packaging requirements
• Handling requirements
• Shipping destinations
• Carrier services
• Returns volume
• Special operational requirements

Submitting a quotation request does not create a contract between you and Shipext.

A quotation becomes binding only where confirmed in accordance with the applicable quotation, service agreement or other written terms issued by Shipext.

5. Separate Service Agreements

These Website Terms govern use of the Shipext website.

They do not replace any separate warehousing, fulfillment, logistics, shipping or other service agreement entered into between Shipext and a customer.

Where you become a customer, additional contractual terms may apply covering matters such as:

• Service scope
• Pricing
• Payment
• Storage
• Inventory handling
• Shipping
• Returns
• Insurance
• Liability
• Prohibited goods
• Service levels
• Termination

If there is a conflict between these Website Terms and a separately executed customer service agreement in relation to the services provided, the applicable customer service agreement will take precedence for those services.

6. Accuracy of Website Information

We aim to keep information on this website accurate and reasonably up to date.

However, logistics services, carrier availability, integrations, service capabilities and operational requirements can change.

We do not guarantee that all website information will always be complete, accurate or current.

You should confirm any information that is important to your business before relying on it.

7. No Guarantee of Service Availability

Submitting an enquiry or requesting a quotation does not guarantee that Shipext will be able to provide the requested service.

We may need to review your:

• Products
• Inventory
• Order volumes
• Storage requirements
• Shipping requirements
• Regulatory requirements
• Operational requirements

before confirming whether we can provide a particular service.

8. Prohibited and Restricted Goods

You must not use the website to request services relating to goods that are unlawful to possess, store, transport, import, export or distribute.

Certain products may also require prior approval, specialist handling or additional documentation.

These may include, depending on the circumstances:

• Dangerous goods
• Hazardous materials
• Flammable products
• Restricted chemicals
• Controlled substances
• Weapons
• Perishable goods
• Temperature-sensitive products
• Other regulated or restricted products

Acceptance of any product for warehousing or logistics services is subject to Shipext's operational requirements and any applicable customer agreement.

9. Shipping and Third-Party Carriers

Shipext may work with third-party carriers and logistics providers.

References to carriers, marketplaces or e-commerce platforms on this website do not necessarily imply endorsement, partnership or affiliation unless expressly stated.

Shipping services may be subject to the terms, restrictions, service levels and operational conditions of the relevant carrier.

Carrier prices, delivery times and availability may change.

10. Third-Party Platforms and Integrations

The website may refer to platforms or services such as Amazon, Shopify, eBay, TikTok Shop or other third-party services.

All third-party names, trademarks and logos belong to their respective owners.

Unless expressly stated otherwise, references to third-party platforms indicate compatibility, operational support or the type of businesses we serve and do not imply sponsorship, endorsement or formal partnership.

11. Intellectual Property

Unless otherwise stated, the content of this website, including:

• Text
• Graphics
• Branding
• Logos
• Page layouts
• Service descriptions
• Website design
• Original images and other materials

is owned by or licensed to Shipext Limited and is protected by applicable intellectual property laws.

You may view and use the website for legitimate personal or business evaluation purposes.

You may not copy, reproduce, republish, distribute, sell, commercially exploit or create derivative works from substantial parts of the website without our prior written permission, except where permitted by law.

12. Acceptable Use

You must not:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorised access to the website or its systems
• Introduce viruses, malware or other harmful technology
• Attempt to interfere with website availability or security
• Use automated systems to abuse or overload the website
• Submit knowingly false, misleading or malicious information through our forms
• Use the website in a way that infringes the rights of Shipext or another person

We may restrict access where we reasonably believe the website is being misused.

13. Third-Party Links

The website may contain links to external websites operated by third parties.

These links are provided for convenience or information.

Shipext does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

Accessing third-party websites is at your own discretion.

14. Website Availability

We aim to keep the website available and operating correctly but do not guarantee uninterrupted or error-free access.

We may temporarily suspend, restrict or change the website for maintenance, security, operational or other business reasons.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, Shipext is not responsible for losses arising solely from:

• Temporary website unavailability
• Reliance on general website information without obtaining appropriate confirmation
• Third-party websites or services
• Events outside our reasonable control
• Unauthorised or unlawful use of the website by a user

Specific liability relating to warehousing, fulfillment, shipping, inventory, loss, damage or other logistics services will be governed by the applicable customer service agreement rather than these Website Terms.

16. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy.

Please review the Privacy Policy before submitting personal information through the website.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, services, business operations or legal requirements.

The current version will be published on this page together with the latest revision date.

Continued use of the website after an update means that the updated Terms will apply to your subsequent use of the website.

18. Governing Law

These Website Terms and any non-contractual disputes or claims arising from use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights that may apply under applicable law.

19. Contact Us

For questions about these Website Terms & Conditions, please contact:

Shipext Limited
Unit 4, Primrose Hill Trading Estate
Netherton
Dudley
DY2 9SA

Email: info@shipext.com
Website: www.shipext.com